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About Us <Dental Services < Patient's Bill of Rights |
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RESPECT AND PERSONAL DIGNITY:
You are important. We want to get to know you. We will tell you who we are, and we will call you by your name. We will take time to listen to you. We won't talk about you in your room or outside your door unless you know what is happening.
PRIVACY, MAKING CHOICE, AND DECISIONS:
Your ideas and feelings about how you want to be cared for are important.
You can tell us how we can help you feel more comfortable. You can tell
us how you want to take part in your care. You can make choices whenever
possible. Sometimes you can decide when and where you get your dental treatments.
You and your family are important. All families are different and we want
to learn about what's important to you and your family. We will work together
to make you as safe and comfortable as possible.
INFORMATION YOU CAN UNDERSTAND:
We will explain things to you. We will speak in ways you can understand.
You can ask about what is happening to you and why. Someone who speaks
your language will help explain things to you. Someone from your family
can be with you when people are explaining things to you.
EMOTIONAL SUPPORT:
When you are in our dental clinic, you might feel scared, mad, lonely,
or sad. You can let people know how you feel. It is okay to cry or complain.
You can have your family with you as much as possible. We will consider
all your interests and needs, not just those related to your dental problems
and cosmetic concerns.
COMMITMENT TO QUALITY DENTAL CARE OVER ANY FINANCIAL INFLUENCE:
Regardless of the payment arrangements between you and our dental practice, every treatment or recommendation by Dr. Nguyen will be based on his belief that is is in your best interest. He will not participate in any dental insurance plan that offers him compensation so heavily weighted toward cost containment that it could create a temptation to place this factor above your welfare. Nor will he offer you treatment on a fee-for-service basis that are inappropriate or unnecessary, or at unreasonable fees.
Occasionally, a procedure that may have little hope of benefit or that
may not normally be "covered" by your dental insurance might
still be appropriate for you to consider. Dr. Nguyen will support you in
asking your insurance plan to pay for any reasonable treatment, regardless
of plan policy. Dr. Nguyen may also encourage you to pay yourself for "uncovered"
items that he believes offer valuable benefits not available under your
plan. However, Dr. Nguyen will advise you against dental procedures that
are wasteful, frivolous or irrational. |
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 ©2004-2005 SoftDental. All rights reserved.
10028 West Road, Ste. 108,
Houston, Texas 77064. Tel: 281-807-6111. Fax: 281-807-6277.
email: office@softdental.com |
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